Sustainable mission statement

We continuously thrive to seek ways to improve our services and widen our social and environmental responsibilities. We are committed to constantly develop the service offering as sustainable as possible both on incoming and outbound travel services and are fully committed to the principles of sustainable tourism.

We engage all our service providers customers, business partners and personnel to our sustainability policy and will keep all parties educated by constant learning on the subject. Taking steps to minimize our impact on the environment and socio-cultural effects, providing a safe and inspring workplace, promoting the health and well-being of our team members, customers and the society are key elements and high priority to us.

One Travels Consulting and One Travels DMC are pleased to announce to have been admitted into the EU-funded SUSTOUR project that supports over 600 small and medium-sized tour operators and travel agents from 35 European countries in improving their sustainability performance.

Mission statement

One Travels Consulting and DMC is an outbound- and inbound tour operator and DMC based in Helsinki Finland designing and selling customized tours to corporate domestic customers and foreign travel agents. Taking steps to minimize our impact on the environment/nature and socio-cultural effects, providing a safe and inspring workplace, promoting the health and well-being of our team members, customers and the society are key elements and high priority to us. We continuously thrive to seek ways to improve our services and widen our social and environmental responsibilities. We are committed to constantly develop the service offering as sustainable as possible both on incoming and outbound travel services and are fully committed to the principles of sustainable tourism. We engage all our service providers and personnel to our sustainable policy and will keep us educated by constant learning on the subject.

Sustainability in all tours by One Travels Consulting and DMC

We thrive to seek continuously growing selection of sustainable programs including tours. We also encourage the promotion of lesser-known areas to prevent over tourism and its negative impacts. Considering sustainability aspects in destinations in the selection of new destinations is our priority.

Tours that do not use or use minimal of fossil fuel transportation are for example biking tours and walking tours. Whenever possible, we take advantage of the public transportation system and give our clients the option to use for example public trams for the transfers in the city center. We also recommend for our guests to use the trams and buses when they are exploring the city on their own if walking is not an option. We even recommend to do the city sightseeing tour with a sustainable tram in the city center.

  • We treat our service providers, suppliers, employees, customers equally and fairly regardless of sexual orientation, religion, culture, language, physical limitations and sensory impairments.
  • We collect feedback from customers, employees and suppliers in order to enhance our services
  • We constantly have interaction with other agencies and tourism companies (SMAL) to maximize the knowledge about sustainable tourism trends
  • We aim to support the cultural heritage and local events with local service providers
  • We follow and support ECPAT guidelines for fights for children’s rights in order to immediately and permanently improve children’s lives in Finland and all over the world
  • As we work at coworking premises in Helsinki Metropolitan Area we encourage our supplier to follow the same principles as we do by having regular meetings and check-ups
  • We use double-sided and black-and-white printing as a default; we also encourage all our employees to think twice before printing
  • We use recycled paper or EU eco labeled paper
  • We sort our waste (glass, paper, bio, cardboard, metal, plastic, fabrics, electronics and carton waste) and require the same for our coworking supplier to recycle old toners, electric appliances and batteries.
  • We recycle our waste (glass, paper, bio, cardboard, metal, plastic, fabrics, electronics and carton waste) and encourage the same for all customers
  • We switch off the computers and lights whenever we are not at the office with automatic feature.
  • We have the lights on at our office only when necessary (e.g. meeting room light is on only when a meeting is taking place) – automatic feature.
  • We encourage the coworking premises to use environmentally friendly cleaners
  • We encourage the coworking premises to use LED lights in the office and to use disposable tableware at the office, only the ones made of glass and porcelain
  • We prefer always reusable and recyclable table and glass ware and do not serve plastic packages
  • We always favor to purchase the merchandise, give-a-ways etc. from local producers
  • We follow the common principles of sustainable tourism in Finland (Metsähallitus) and Unesco heritages all over the world
  • We respect animals physical, social and mental rights. With large groups we recommend to divide the group in smaller sizes which ensures the very best care and respect for animals
  • We do not allow the purchase of souvenirs containing threatened flora and fauna species, any illegally obtained historic/archaeological artefacts, drugs or illegal substances, and abide by local and international laws in place to prevent this
  • We at One Travels see transportation as one of the biggest influencers to the environment and we are always looking for ways to reduce the emissions caused by transportation.
  • We offer and recommend electric cars, trains and trams for rental
  • We encourage the bus companies to use newer buses, which have better emission filtering systems or to use electrical buses available
  • We use smaller buses for smaller groups
  • We are always creating new tour ideas that involve minimal transportation (e.g. bike tours and walking tours) and are encouraging our clients to choose the public transportation, walking option whenever possible
  • We only encourage to use tap water instead of bottles water when ever possible and is part of country´s own recommendation
  • We prefer to offer sustainable accommodation facilities with green certificates
  • We aim to educate our customers by providing practical tips and material as well as require the same from the tour guides
  • We protect the biodiversity, landscapes and the environment, we contribute to ensure the opportunities for the preservation of a clean environment. The welfare of animals is important for us and we take care of the nature.
  • We always aim to hire local service providers for all travel arrangements
  • We keep ourselves trained and aware of most recent sustainable best practices on the market and regularly attend events and fairs
  • We have no discrimination policy nor harassment policy when hiring new employees or suppliers
  • There is no gap between men and women in the company, all positions are open for all genders
  • The tour guides we choose are professional, certified and accredited and share same values and sustainable policies as the company does
  • We offer travel services to all type of people with different religions, ethnicity groups, physical disabilities and sexual orientations including diet and food restrictions
  • We regularly donate to charity programs and seek funds for environmental campaigns like planting a tree
  • We no dot hinder trade union memberships
  • We have the occupational health system for all permanent employees and we are making sure that the working environment at the office and at the field is safe for our employees
  • We make written contracts with our employees that state the salary and working conditions of the employee as per the Finnish Law
  • We follow the Finnish Law regarding young person’s employment.
  • We compensate our employees’ overtime-working hours and grant the annual paid holidays and sick leaves as per the Finnish Law
  • We do not discriminate our employees based on gender, age, nationality, race, disability, religion/beliefs or sexual orientation at recruitment, conditions of employment and access to training and senior positions
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